Damaged threads on both antennas I ordered because of poor quality control issues. Supplier wasn't very understanding or helpful. Didn't offer any resolution only questioned my integrity by not believing me even though I provided photo evidence to support my claim. I cannot recommend buying from this supplier unless you want SH_T quality.
Antwort des Lieferanten:
1,I asked for the video once you told me the damages so that I can submit to after-sale service department, and they will check and give proper resolution.And you agreed to take the video next day.Video is necessary for the evaluation.I am not doubting your integrity, we do the same for each case.2,You say you can’t take video today and threatening you’ll give bad comment and post this to all your social media.However, taking video is very easy:put the phone standing by leaning on objects and open camera in advance,and then demonstration in front of it. But you insist you can't do it.3,You said:"the ends were not protected and damaged in shipping".However, we do same packing for this antenna sending around the world and there's no damage reported before.So I think the main reason is shipping.You can always appeal to the express company.We have good pre-sales&after-sales services,but because you don't cooperate,you can't submit us valid evidence,so things can't be solved satisfactorily.
25 Feb 2024